TERMS OF USE OF ALFAVITARIBOOKS.GR E-SHOP

The online store www.alfavitaribooks.gr (hereinafter referred to for reasons of brevity “website” or “Alfavitaribooks.gr”) belongs to the sole proprietorship of Mr. Koufoglou Konstantinos based in Keratsini, at 8 Kentavron Street, PC 18757, A. F.M .: 100231550, Tax Office: E ‘Piraeus, No. Γ.Ε.ΜΗ .: 056317409000 with the following contact details: Tel-FAX (+30) 2104002791, email: info@alfavitaribooks.gr

We invite you to read the following Terms of Use carefully and to continue browsing only if you fully agree with them. In order to register or any transaction in our online store you must accept them explicitly and unconditionally. After your consent to the Terms of Use both you and Alfavitaribooks.gr are bound by your consent as in a written agreement.

The use of our electronic services is allowed only to adults, over 18 years old, who have legal capacity. For this reason, anyone who registers as a user of Alfavitaribooks.gr or makes purchases, must be – and in any case considered – an adult. If we find that a minor has registered as a user, we reserve the right to delete the relevant account without notice.

Alfavitaribooks.gr always has the right to change, supplement or remove part or all of these Terms of Use without having to inform users in advance of upcoming changes. It is your responsibility to be informed each time you enter it of any change to these Terms. If you use the Isotope after such a change, we consider that you have accepted the new text and you are accordingly bound by it. The newest Terms do not cover the orders already submitted.

Registration or Login / Customer Personal Information

For security reasons of the transactions, the User of the online store (hereinafter “User” or “Customer”) before starting the process of submitting his first order must register in the online store and create a customer account. To register or connect the User to the online store you will need to fill out the registration form, including the following information: email address, last name, first name, gender, date of birth, complete delivery address, telephone number. The Customer is committed to providing complete and accurate information.

This information remains strictly confidential. Any impersonation or false statement of identity can lead to account closure and criminal prosecution. Multiple entries, use of the account by other persons or other fraudulent actions may result in the account being deactivated. The Customer acknowledges that he is able to commit and purchase products offered on the website

The website, strictly following the principles of personal data protection provided by law and international conventions, will not make any completely unfair use without your prior approval.

Alfavitaribooks.gr in no way discloses, publishes, sells or exchanges the personal data and information that you trust us. Exceptionally, your personal information may be made public by the company, always in compliance with the procedure provided by law, when this is required by a Public Authority, Court, etc.

Alfavitaribooks.gr reserves the right to use this information to send updates on new products or offers to its customers or registered users in the online store. If at any time the user wishes to cancel his registration in the address list / email, he can do so by sending an email to: info@alfavitaribooks. gr in order to request the deletion or change of his personal data.

You have the opportunity to request an invoice by entering in the system all the relevant information (name, profession, VAT number, Tax Identification Number, invoicing address) and shipping address, if it is different from the invoicing address. You can edit this information at any time by selecting “Profile details”.

As a registered user, you are solely responsible for any action or transaction made through your account. For this reason, we recommend that you keep your password confidential and make sure that you log out after each use of the account. In case you suspect that your account has been compromised, you should immediately inform the management of the website. If you do not comply with this obligation, alfavitaribooks.gr is not responsible for any damage you may suffer.

All our customers can modify the personal data they have stated on the website, by editing their profile. In addition, they have the right to correct or update their information

Alfavitaribook.gr reserves the right to delete a customer account at its discretion, if it finds a violation of the law or these Terms of Use on its part. If you would like us to deactivate your account, please let us know at info@alfavitaribooks.gr

PERSONAL DATA PROTECTION AND SECURITY

The data that you provide to us during your registration at www.alfavitaribooks.gr and which are necessary for us to be able to offer you the services of the website (operation of your account, sending products and invoicing) are safely kept in a file of alfavitaribooks.gr, which fully complies with the current legal regime regarding their processing (Law 2472/97) and has made the relevant notification to the Personal Data Protection Authority.

The purpose of processing your personal data is exclusively to ensure the efficient operation of the service provided to you, ie the purpose for which you are registering. Your data is collected specifically for the purpose of storage for your identification by the server of alfavitaribooks.gr, so that you have access to your account and the use of online ordering services, sales, shipping and invoicing of our products.The server to which your personal data is transmitted for storage is located within the EU. By accepting these Terms, you also provide us with your consent to the processing of your data.

Data security For the security of your account data, the registration and identification system with username and password is used, which you must keep secret and not give access to your account to third parties. For the security of your personal data, we recommend that you change your password at regular intervals. Furthermore, alfavitaribooks.gr uses secure SSLencryption systems in all fields where you may enter personal data (contact details, tax details, etc.). This method is applied in all stages of personal data exchange to and from alfavitaribooks.gr In addition, the security of your transactions during the payment process with any type of card is fully ensured by Piraeus Bank, which manages it. The personal data you enter for the payment is not channeled to the website or stored in its system, but only to the bank that manages your card. Alfavitaribooks.gr is informed by the bank that the payment was made by the user for the specific order. For payments via PayPal, the security of the management of your personal data is undertaken exclusively by PayPal.

Alfavitaribooks.gr expressly states that it does not transmit your data to any third party and for any purpose. The only case in which your personal data may be given to third parties is your prior consent or the obligation of alfavitaribooks.gr to hand them over to the competent authorities in compliance with a law provision. In addition, the partners of alfavitaribooks.gr may need to access your information, for technical support of the website or for the service of your requests as registered users.

Cookies Η alfavitaribooks.gr uses “cookies” technology in order for the system to store your settings on the website, to identify users and to store preferences and other technical information about them. Cookies do not contain or disclose personal information about you and do not cause any harm to your computer. However, if you do not wish to use the cookies of alfavitaribooks.gr you have the option of the appropriate settings in your browser, to choose not to accept them. In case you do not accept the use of cookies for your identification you will not be able to further access the services that use them. If you continue to use this website, you agree to our cookie policy.

Sale – Product Prices

The sale is addressed to consumers who have a shipping address in Greece or Cyprus. The prices displayed on our website include VAT depending on the category of the item. Alfavitaribooks.gr reserves the right to adjust prices. These prices refer to products that are available until our stocks are exhausted,,

Confirmation of receipt of electronic order – Preparation of sale

The order is not binding on alfavitaribooks.gr, before the Customer receives the relevant confirmation of acceptance of the order, as described below. The order is considered received from the website from the moment the Customer receives a relevant update of the order status with the indication “Confirmation of Order Registration”.

Order status updates appear on the User’s screen and are emailed to the contact email address entered by the User / Customer. The status of the order is constantly updated as and when changes occur during the management of the order. The Customer must check the “Order Entry Confirmation” and immediately inform alfavitaribooks.gr (no later than 2 hours from the time of receipt of the electronic notice marked “Order Entry”) in writing for any error, otherwise the information mentioned in the “Order Registration Confirmation” will be applied according to the contract of sale. During the processing of each registered order, the stock availability of the products of the order is confirmed.

In case the availability or delivery time differs from the one indicated on the product page, the Customer will receive a relevant information. In particular, alfavitaribooks.gr and if it finds the availability of the product and the lack of any errors in the online store regarding the pricing or price of the products, their characteristics, etc. by e-mail will confirm the acceptance of the order. The above e-mail will explicitly confirm the content of the order, the total price, and the estimated delivery time of the order, as it became known to the Customer before the submission of the order.

The status of the order is constantly updated as and when changes occur during the management of the Customer’s order. The Customer is obliged to check the status of his order and to immediately inform alfavitaribooks.gr in writing for any error in the order, otherwise the information mentioned in the Confirmation of receipt of the order will be applied according to the contract of sale.

Delivery of order and shipping costs

To ship the products you order you can choose one of the available shipping methods or delivery described in the relevant section of the website Payment methods and Shipping – charges

Order cancellation.

Cancellation of orders can be done after contacting the Company at tel. 2104002791 and as long as the order has not yet been delivered to the carrier. After delivery to the shipping company you only have the opportunity to exercise the right of withdrawal of the next paragraph. In case of cancellation of the order, the return of the price to the customer is made within 14 days from the date of cancellation of the order mail to info@alfavitaribooks.gr in the banks cooperating with the website.

In case the Customer is charged via credit card, alfavitaribooks.gr,

Once it has received the price from the Bank, it will be obliged to inform the Bank about the cancellation of the transaction and the Bank will take any action provided. Following this information, the Company bears no responsibility for the time and manner of execution of the rebuttal, which is regulated by the contract drawn up between the issuing bank and the Customer.

Right of withdrawal.

Right to withdraw from the distance contracts based on N. 2251/1994 (as amended by K.Y.A. Ζ1-891 / 2013) – Return of products

The Customer can easily return the products he has bought from the online store because he simply changed his mind, within fourteen (14) days of receiving them.

The Customer can deliver the products directly to the alfavitaribooks.gr store or send them at his own expense. In any case for online orders, the Customer can contact alfavitaribooks.gr before returning the products. In particular, the Customer has the above right to return a product he has purchased from the online store without stating the reasons, under the following terms and conditions:

(a) Within fourteen (14) calendar days from delivery the Customer is entitled to withdraw from the sale (hereinafter “Withdrawal”).

(b) This withdrawal is unjustified and the Customer must return the product exactly in the excellent condition in which it was received. In particular, the returned product must not have been used, must be in excellent condition (“as new”), as just before its sale, in its complete original packaging (box, nylon, foam, etc.) which should not have tears or damage / alterations) and with all the contents of the original packaging (instructions for use, specifications and warranties, connection cables, installation software, etc.). In addition, in order for the product to be returned, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the product and whose details are printed on the purchase document.

(c) The return of the item is accepted, only if the Customer has previously paid any amount charged by the Company for the shipment of the product to him and the shipping costs for its return.

(d) The declaration of withdrawal is exercised in writing by completing the relevant form and sending it to the website and alfavitaribooks.gr is obliged to confirm in writing the receipt of the declaration of withdrawal as soon as it receives it.

(e) Upon the declaration of withdrawal and the return of the products, the company is obliged to return to the Customer the price received. In case of debiting the Customer by credit card, alfavitaribooks.gr, if it has received the price from the Bank, will be obliged to inform the Bank about the cancellation of the transaction and the Bank will take any action. Alfavitaribooks.gr after this information bears no responsibility for the time and manner of execution of the rebuttal, which is regulated by the contract drawn up between the issuing bank and the Customer. In case the payment has been made by cash on delivery or bank transfer, the price will be refunded to the customer within 5 days from the date of cancellation of the order to an account indicated by the customer by e-mail at info@alfavitaribooks.gr in the banks cooperating with the website

(g) The Customer is responsible to indemnify alfavitaribooks.gr, if he used other than that which is necessary for the determination of the nature, characteristics and function of the goods in the period until the declaration of withdrawal, and the company is entitled to agree with the Customer its compensation even with mutual compensation. In case the withdrawal concerns the provision of services, the Customer must pay an amount commensurate with the provided until the withdrawal statement. If the Customer exercises the right of withdrawal, any concluded contracts expire automatically, at no cost to the Customer.

(h) A product that was sold with an additional gift must be returned with the additional gift, otherwise the value of the gift will be deducted from the refunded amount.

Exceptions to the Right of Withdrawal of term 6

(a) The right of withdrawal from article 4 § 10 n. 2251/1994 does not apply: In cases where the price of the products has been paid in the store of alfavitaribooks.gr and in addition, the products have been received from the store in question, as the sale is not considered to have been done remotely.

(b) Products used.

(c) Sealed products that were unsealed after delivery such as e.g. open consumables (inks, papers, etc.).

(d) Claims due to defect or lack of contracted status

Withdrawal does not concern defective products or products in which there is a lack of agreed quality, which are covered by their respective warranties.

In case of liability of alfavitaribooks.gr for a real defect or for lack of agreed quality of the product (“legal guarantee”), the Customer is entitled at his choice:

(a) require, without charge, the correction or replacement of the product by another, unless such action is impossible or requires disproportionate costs;

(b) request a price reduction; or

c) withdraw from the contract of sale, unless it is an insignificant actual defect. In order for a property to be considered contracted, it must have been agreed in writing. If the Customer chooses the correction or replacement of the product, alfavitaribooks.gr must make a correction or replacement in a reasonable time. The above rights of the Customer by law (AK 540) expire after two years. In any case, the Customer finds a defect has the opportunity to contact the online store immediately after delivery on the same day or the next business day. If a product is declared defective by the Customer, alfavitaribooks.gr explicitly reserves the right to diagnose the product as defective by competent technicians.

LACK OF WARRANTY – LIMITATION OF LIABILITY

You acknowledge and accept that you are solely responsible for the use of the products you buy from alfavitaribooks.gr. Before using any product we recommend that you read very carefully and follow exactly the manufacturer’s instructions where you require it, taking all the necessary security measures as appropriate. Alfavitaribooks.gr does not bear any responsibility in case of incorrect use of the product by the customer.

Alfavitaribooks.gr does not guarantee that the information that can be found on the website is valid and accurate at all times, although a constant effort is made in this direction. In addition, the creators and administrators of alfavitaribooks.gr do not provide any guarantee for the quality of the provided electronic services, for the marketability or the suitability of the website for any purpose or for the uninterrupted, without errors and without viruses or other harmful components operation of the relevant services. All website content is provided “as is”.

The entire content of the website, including links, advertisements and any kind of information, should in no way be construed as valid advice or encouragement for a specific act or omission. Use and utilize the information and services of the website alfavitaribooks.gr on your own initiative and taking full responsibility for your actions. You acknowledge that alfavitaribooks.gr and all its associates or employees are not responsible for any damage, moral or property, that may occur to you or any third party from your use of the alfavitaribooks.gr content, under any circumstances and for any reason, including negligence.

The liability of alfavitaribooks.gr towards any of its customers in any case can not exceed the cost of products or services ordered by the specific customer.

As is reasonable, alfavitaribooks.gr and its associates or representatives are not particularly responsible for any failure to fulfill any of their obligations due to force majeure, ie due to an incident beyond their control (eg extreme weather conditions, strikes, etc.). etc.) and it is not possible to deliver the products to you within the predetermined time. In this case we will inform you.

Alfavitaribooks.gr in the context of its transactions from the online store is not responsible and is not obliged to compensate for any damage or loss arising from the cancellation of orders, from non-execution or from the delay of their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs the interested customer based on the observed data about the unavailability and undertakes in case of change of these data, to inform the customers in time about the unavailability, in which case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations) of the products available through the website “exactly as they are”.

In no case is alfavitaribooks.gr liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that will be affected by a visitor of the online store or a third party due to reasons related to the operation or not and / or use of the website or inability to provide products and / or information available by him and / or any unauthorized interventions of third parties in products and / or information available through it. Alfavitaribooks.gr does not provide a guarantee, nor does it guarantee protection for the suitability of a product for sale for any specific purpose.

Product photos

The photos of the products are indicative and not representative / binding and may not be related to the final product you will receive.

Availability:

In any case, it should be clear that the delivery time of your order also depends on the availability of the products.

USER RESPONSIBILITY

The users of the website agree and undertake not to use the website for any illegal action and in particular for sending, transmitting or publishing in any way, content that is harmful, illegal, offensive, threatening or that infringes the privacy or intellectual property rights of third parties. As a private customer, we guarantee that the products you order from our online store are intended for personal, non-commercial use. All users of alfavitaribooks.gr retain full responsibility towards it for the restoration of any kind of damage, moral damage or lost profits that alfavitaribooks.gr will suffer from the illegal or contrary to these Terms use of the website by you.

GENERAL TERMS

The above Terms of Use of alfavitaribooks.gr and the terms of transaction with the online store of the Company and any change thereof are governed by Greek law, European law and all relevant international treaties to which Greece is bound, while in case of absence are filled in by that’s all. For any difference from the application of these Terms, you agree to the exclusive jurisdiction of the Courts of Athens.

It is expressly agreed that all the Terms of Use of alfavitaribooks.gr:are essential. If any provision of these is contrary to applicable law, it shall cease to be in force without prejudice to the application of the other provisions of these Terms.

This text is the only valid and comprehensive agreement between the Company alfavitaribooks.gr and the visitors or users of the website. Any change to these Terms must be in writing and incorporated into this text, otherwise it does not apply. You agree to use the services of alfavitaribooks.gr only if you fully agree with all of these Terms of Use.