What is the GDPR?

The General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC, is the new regulatory framework of the European Union (EU), which lays down the terms and conditions for the processing of personal data, in order to protect the rights and of the freedoms of natural persons.Law 4624/2019 (Government Gazette AD 137/2019) replaced the legal framework governing the establishment and operation of the Personal Data Protection Authority, measures were taken to implement the above Regulation (GDPR) and the Directive (EU) was incorporated into national legislation. ) Of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data by competent authorities for the purpose of preventing, investigating, detecting or prosecuting criminal offenses or the enforcement of criminal sanctions free movement of such data and repealing Council Framework Decision 2008/977 / JHA.

What is a Privacy Policy?

The Privacy Policy provides you with information about what personal data we collect, when and why, how we use and process it, how long we keep it, but also how and for what reasons we may share it with you. others. It also gives you information about the options you have regarding your personal data. This policy therefore relates to all of you who purchase our products or services through our store or through our website.

What is Personal Data?

The term Personal Data refers to information of individuals, such as name, postal address, e-mail address, contact telephone, VAT number, etc., which identify or may identify you.

What does Personal Data Processing mean:

Any operation or sequence of operations performed with or without the use of automated means, on personal data or on personal data sets, such as the collection, registration, organization, structure, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

Editor

This website collects your personal data (see below) for which the processor is alfavitaribooks, with the address 8 Kentavron Street, Keratsini, and the telephone line (+30) 2104002791. You can contact the data protection officer of the person in charge processing at the email address: info@alfavitaribooks.gr

What categories of personal data do we collect?

We collect only your absolutely necessary personal data, which are appropriate and clear for the intended purpose, ie the Name, Postal Address, Post. Code, Prefecture, City, Region, Country, Country, Telephones (mobile and / or landline), Your Email Address, Tax Identification Number, Tax Office, Profession, traffic information of our website, information collected from the use of cookies in the browser copies of documents required to receive the product on behalf of a third party. When you visit our store, your image may be recorded on CCTV and security cameras.

Cookies:

Cookies are small files that contain information that websites use to identify each visitor. When you enter our site, a Cookie records your information and other information about your activity on the site. This is so that we can improve our services and our website experience in the medium term. You can delete Cookies from your browser settings. It is important to note that the information recorded is anonymous and does not cause the slightest damage to your device.

Types of Cookies:

Necessary Cookies & Functionality Cookies: This category of cookies is necessary for the smooth operation of an eCommerce website because it ‘memorizes’ your preferences and in this way there are functions such as Wishlist or our Site “remembers” what you have in your cart, the next time you return to our site. Also the absence of these make it impossible even to simply add products to your cart, making them essential for an eshop.

Cookies Analytics: These cookies collect behavioral information about how a visitor uses our site, so we try to become better and better by studying them.

Advertising Cookies: These are the cookies that are used to see interesting ads, related to your interests, thus avoiding your anarchic siege from mass messages and general content ads. At the same time they provide us with statistical data to constantly improve our offers and advertisements. You can edit or exclude yourself from such cookies by informing Google here

What are the legal reasons for processing your personal data?

Legitimate reasons for processing your personal data are:

(a) the provision of the services that you assign to us and wish to receive from us, such as for example the purchase of products (eg the purchase of a book) and consequently the fulfillment of our contractual obligations in this context.

(b) the safeguarding and protection of the legitimate interests, both yours and ours. Thus, we can use closed circuit television (CCTV) and security cameras in order to be able to protect the security of individuals, materials, facilities.

(c) compliance with an obligation imposed by law, such as regulatory compliance for tax purposes.

(d) the consent you provide under the specific conditions set by the legal framework, in order to receive updates on products, services, offers, etc.

How and why do we use your personal data?

i/ For communication purposes

Whenever you contact us in any way, the information provided by you is stored by us for the execution of the contract between us, for the compliance with our legal obligations, for the handling of your requests, complaints and inquiries in relation to and with our legitimate interests.

ii/ Order Execution

Personal data is collected when you place an order in our e-shop alfavitaribooks.gr. When filling in the Order Form you will be asked to enter your details, such as Name, Postal Address, Post. Code, Prefecture, City, Region, Country, Country, Telephones (mobile and / or landline), Your Email address, but also additional information such as payment information, different shipping address (optional), details for the issuance of an invoice (VAT, Tax Office, Occupation, name), where necessary.

As part of the completion of the order, some of this data is transferred to partner companies. Therefore, they are forwarded to shipping companies for the transportation and delivery of your goods. Transport companies may contact you to request clarifications and to inform you about the delivery of your products. In addition, your payment data is sent, exclusively and directly by you, to payment providers (Bank, PayPal). We use reliable security systems to prevent data from being leaked by malicious systems.

iii/ Safeguarding our legal interests and protecting persons and property

It is possible to use closed circuit television (CCTV) and security cameras in order to be able to protect the security of individuals, materials, facilities.

Where is your data communicated?

As part of the completion of an order in our e-shop, some of this data is transferred to cooperating transport companies, which will carry out the transfer and delivery of your goods. Transport companies may contact you to request clarifications and to inform you about the delivery of your products.

Our company transmits the personal data provided by you to third parties processing companies, which offer automation services for the purpose of sending bulk emails (eg Mailchimp platform). Also this data is accessible to companies information support systems and marketing of the e-shop and payment processing.

In any case, only the information necessary for the respective purposes is transmitted.

Finally, when making a payment, your data is sent exclusively and directly by you to the provider who has undertaken the processing of the payment. Our company does not collect / store your payment details such as credit / debit card numbers, account details, etc. for similar purposes.

Storage Period

The data storage period is decided based on the following specific criteria depending on the case:

When processing is required by the provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.

When processing under contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims under the contract, and in any case for 20 years ‘maximum.

The processing of personal data that you have provided to us, after your contact with us, for the handling of your requests, complaints and queries, is done until the relevant issue is properly resolved.

For the purposes of promoting products and services (marketing activities), your personal data is kept until your consent is revoked. This can be done by you at any time. Withdrawal of consent shall not affect the lawfulness of the proceedings based on the consent given in the period prior to its withdrawal.

To revoke your consent you can contact the following electronic address (email): info@alfavitaribooks.gr

Personal Data Security

Our company implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and / or illegal access to them, their use, modification or disclosure. When necessary, the security measures are reviewed and modified.

We use the SSL protocol to encrypt your personal data when transferring it to the internet and to our server.

In any case, the operation of the internet and the fact that it is free to anyone does not guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access and possibly using personal data for unauthorized and / or illegal purposes.

What are your rights in relation to your personal data, according to the General Data Protection Regulation (GDPR).

Every natural person whose data is processed by our company, enjoys the following rights:

i/ Right of access:

You have the right, upon your request, to receive information about the processing of personal data concerning you.

ii/ Right of correction:

You have the right to request, at any time, from us to correct the information that you consider to be inaccurate (incorrect). You also have the right to request the completion of any information that you consider to be incomplete (may lead to misleading or misunderstanding) if this, for the purposes of the processing, is reasonable,

iii/ Right of deletion (“right to be forgotten”):

You have the right to request the deletion of personal data concerning you, if you no longer wish this data to be processed, and if there is no legal reason to possess it. In particular, you can revoke your consent on which the processing is based, in which case the data should be deleted as there is no other legal basis for the processing. Also, if the data is no longer relevant for the purposes for which it was collected or otherwise or illegally processed, or if you object to the processing and there are no compelling and legitimate reasons for processing it, you can request its deletion. We note that the right of deletion is not an absolute right, as the further retention of personal data is lawful, when necessary, for reasons such as the exercise of the right to freedom of expression and information, as mentioned above, or to comply with a legal obligation , for the performance of a duty performed in the public interest or in the exercise of public authority delegated to the controller, for reasons of public interest in the field of public health, for the purposes of archiving in the public interest, for the purposes of scientific or historical research or statistical purposes, or for the establishment, exercise or support of legal claims.

iv/ Right to restrict processing:

You have the right to request a limitation on the processing of your data when: , but request their observance for the exercise and defense of your legal claims and d / when you oppose the processing and until it is verified that there are legal reasons that concern us and prevail over the reasons why you oppose the processing.

v/ Right to object to processing:

You have the right to object at any time to the processing of your personal data in cases where, as described above, it is necessary for the purposes of the legitimate interests we pursue as controllers, as well as to the processing for the purposes of direct marketing. Your right to this right may be subject to legal restrictions, through legislative measures, except, of course, in the event that processing is necessary for the performance of a duty performed in the public interest.

vi/ Right to portability:

You have the right to receive your personal data free of charge in a form that allows you to access, use and process it using commonly used processing methods. You also have the right to transfer this data to another controller and if it is technically possible, you can request the direct transfer of your data to another controller. The right to portability can be exercised when all of the following apply: personal data are processed by automated means (which excludes printed files), the legal basis of processing is either your consent or the execution of a contract between us, Your personal data is owned and provided by you and the exercise of this right does not adversely affect the rights and freedoms of others..

vii/ Right to withdraw consent:

Where processing is based on your consent, you have the right to revoke it freely, without prejudice to the legality of the processing based on your consent, before revoking it. To revoke your consent you can contact the email address: alfavitaribooks.gr

viii/ Right to submit a complaint to the APDPH

In case you consider that the legislation on personal data protection has been violated, either by us or by anyone else, you have the right to file a complaint to the competent supervisory authority which is the Personal Data Protection Authority (www.dpa.gr), based in Athens (1-3 Kifissias Avenue, PC 11523): Call Center: +30 210 6475600, Fax: +30 210 6475628, E-mail: contact@dpa.gr.

How to exercise your rights.

In order to exercise any of the above (under items i to viii) your rights you can submit a request to us either by e-mail to info@alfavitaribooks.gr, or by mail (via registered ELTA) to the Kivotos Bookstore ( to the attention of Ms. Penelope Bisbiki, 48 Koliatsou, Corinth, 2013. In case of difficulty in identification, you reserve the right to request further information about your identity, while if identification remains impossible, we can refuse to answer.

Modifications to the Privacy Policy:

We reserve the right to update this Protection Policy whenever we deem it necessary. Therefore, you should, at regular intervals, read the Protection Policy posted on our website so that you are always informed.

Last Updated: 10.06.2022